Terms of use

Terms of Use

Welcome to OJ-Stores.com. We provide services to you subject to the notices, terms, and conditions set forth in this agreement (the “Agreement”). In addition, when you use any OJ-Stores.com service (e.g. placing an order or writing a customer review), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. OJ-Stores.com reserves the right to change this site and these terms and conditions at any time.

Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this Agreement. Please read this Agreement carefully before proceeding.

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, OJ-Stores.com hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by OJ-Stores.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by OJ-Stores.com in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by OJ-Stores.com in advance. OJ-Stores.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if OJ-Stores.com believes that customer conduct violates applicable law or is harmful to OJ-Stores.com interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under German. Or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. OJ-Stores.com may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and OJ-Stores.com has no obligation to investigate the authorization or source of any such access or use of the Site.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify OJ-Stores.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security. After registering, you will receive our newsletters with information about sales, coupons, and special promotions. You can unsubscribe by using the link from any email newsletter or your personal subscribe setting after logged in

Order Cancelation

Please kindly note that only orders that are in the paid, processing or partially shipped status may be modified or canceled.
All other orders cannot be changed. We apologize for this inconvenience. In the event that you wish to cancel a shipped or packed order, please contact our dedicated support center for assistance as soon as possible.
If your order unfortunately cannot be cancel, we kindly suggest that you accept the package and refer to our warranty policy for more information.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. OJ-Stores.com reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

OJ-Stores is not responsible for late deliveries for special occasions, such as birthdays, or other events. We encourage customers to place their order in advance to ensure there is enough time to receive their item.

We have informed our customers of the peak Christmas season in advance via banners and newsletters, and offered suggestions for the final order date and shipping methods for this period. We can therefore not be held responsible if an item does not arrive in time for Christmas.

All orders reported as “delivered” by shipping companies are considered delivered. OJ-Stores cannot be made liable of non-delivery in this case.

User account

For safety and security, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, OJ-Stores reserves the right to suspend accounts without further notice.

Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer.

Applicable Law

These conditions are governed by and construed exclusively under the law of Germany without regard to conflicts of laws principles.